How to Order Repeat Prescriptions
Please note, requests take 2 full working days to be completed
A prescription request given in before 6:00 pm Monday to Thursday will be ready after 2:00 pm 2 working days later.
A prescription request on a Friday will be available after 2:00 pm on Tuesday.
We offer a choice of 3 ways to reorder your medicines however the best and quickest way to to do this is to use the NHS app
Request Your Repeat Prescription Using The NHS App or Online Request Form
Online request to order your repeat prescriptions can be made using the NHS app. If you are not registered on the NHS App please use the button below to create an account. Alternatively you can complete one of our online service request forms by selecting “Admin Query”
Local Pharmacy Repeat Medication Requests, Collection & Delivery Service
Many local pharmacists offer a free Repeat Collection and Delivery Service (Please contact the pharmacist directly and they will explain their system to you).
Please also remember that your local pharmacist also offers face-to-face advice on many aspects of health as well as prescribed and over-the-counter medicines.
Find your nearest pharmacy by clicking on the link below:
Paper Request Form
A paper request form can be found at both Harvey House and the Jersey Farm Surgery sites near the entrance.
For green prescription re-order slips please tick the box(es) on your re-order slip and hand it in at Harvey House Surgery or Jersey Farm Branch Surgery reception team.
Your prescription (and a new re-order slip) will be available to collect from reception within 2 full working days.
If the medication you are requesting is not on your active repeat medications list you may be asked to arrange an appointment to discuss this with one of our team members.
Please ensure you note the following and all details are legible:
- Medication name – both brand and generic names if possible
- Dosage – strength of medication (mg, micrograms, mls, etc)
- Quantity – number of tablets/items or by weeks/months
Frequently Asked Questions
What Are Repeat Prescriptions?
If you take medication regularly you will usually have a repeat prescription on your records. This means you can order your medicine when you need it without having to speak to a doctor, nurse or one of the surgery’s pharmacists until your next medication review.
Please note that all patients on repeat prescriptions will still have to have an appointment at least once a year to review their medications.
The review date is printed on the repeat prescription reorder slip and usually will fall on your birthday.
What Is A Nominated Pharmacy?
You can ask for your medication to always be sent to one pharmacy. This is known as your nominated pharmacy and unless you have asked for them to be issued to a different pharmacy then your medication will be sent there.
Please let us know if you have a preference or if your preference changes.
What If I Want My Medication To Go A Different Pharmacy Just This Once?
When requesting your medication you can ask for it to be sent to a different pharmacy if you need to collect it elsewhere in England. Unfortunately we are unable to send prescriptions to pharmacies in Scotland or Wales.
What If I Want A Medication Not On My List (Acute Prescriptions)?
Acute prescriptions are for items which you can not order on a regular repeat prescription.
You will likely need to book an appointment to speak to a doctor, nurse or one of our surgery pharmacists to request these medications
If you have had medication previously on your records as a repeat medication but have not ordered this for some time then during medication reviews these may be removed. Please let us know if this is the case.